Fair & Transparent Pricing

Know exactly what you'll pay with our straightforward rates

Standard Rates

Base pricing for all services

How Pricing Works

Your total = Pickup Fee + (Distance × $2.75/km) + (Time × Hourly Rate if applicable).

Payment Options

Cash

E-Transfer

Credit-cards

Payment required at time of service unless corporate account

Book Your Driver

Service Policies

Pickup Time

One hour notice from pick up time is recommended.

Cancellation Policy

Scheduled rides need 1 hour notice to cancel without a $30 charge. Unscheduled Rides/ASAP calls need to be cancelled within 5 minutes of booking otherwise a $30 fee will be charged.

No Show Policy

If the driver arrives and you're not there, a full ride fee will be charged. Wait time is $2.50/minute after 5-minute grace period.

In Transit Policy

You can stop anywhere along the way but only have 5 minutes per stop unless you've used your grace period. In-transit wait time is $2.50/minute.

Additional Services

Wait Time

$2.5 per minute

After Hours (12am-5am)

20% premium on base rates

Multiple Vehicles

15% discount on additional vehicles

Frequently Asked Questions

How is the distance calculated for my trip?

Distance is calculated from your pickup location to your final destination using the most efficient route. The $30 pickup fee includes the first 5km, then $2.75/km applies for additional distance.

What payment methods do you accept?

We accept Cash and E-Transfers and Credit-cards.

How far in advance should I book?

We recommend booking at least 2 hours in advance for standard service. For events or weekends, 24-48 hours notice is ideal. Last-minute bookings are subject to availability.

What if my plans change after booking?

Please notify us at least 1 hour before your scheduled pickup time to avoid cancellation fees. Changes to pickup time or location may be accommodated based on availability.

Are your drivers licensed and insured?

Yes, all Rume drivers are fully licensed professional drivers with clean driving records. We carry commercial auto insurance that meets or exceeds provincial requirements.